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FAQs for Museums


How do I register with ViMuseo?

Register your museum with ViMuseo: https://vimuseo.com/registrierung_museen

After a ViMuseo employee has checked the request, you will receive a link to the registration form. After you have assigned a password, you will get access to "My ViMuseo“.

How do I log in to my ViMuseo account?

Menu Bar

In the upper part of our website you will find  "Login". If you move the mouse over "Login", a menu will open. Click on "For Museums" and enter your username and password there.

What is My ViMuseo?

If you are logged in and move the mouse over your username at the top of the header, a menu will open. Click on "MyVimuseo". On this page you will find all important information:

My Museums All the museums you manage are displayed here. See here


New Museum Here you can add more museums. See here


News Here we will keep you up to date with news about ViMuseo.

How do I add multiple museums to my account?

Add new museum

If you are responsible for several museums, you can manage them under one account. Under New Museum, click "New Museum". After submitting the form, the data will be checked by a ViMuseo employee. The museum will then appear under My Museums.

How information about a museum can be processed

How do I edit the information about my museum?

Click under My Museums on "edit" to edit the contents of the selected museum.

The free entry of your museum includes the following contents:

  • Profile picture
  • Info text
  • Info about: Opening hours, Guided tours, Prices, Other
  • Contact Details
  • Focal Points
  • Six museum pictures
  • Museum gallery

How do I add texts to ViMuseo?

Editing Area

Click in the green dotted area. A window opens in which you can enter the texts.

The museum:
Here you can present your museum to the users.

Opening hours:
Enter the opening hours of your museum.

Guided tours:
Enter information about the guided tour in your museum.

Prices:
Enter the entrance fees for your museum.

Other:
Space to present other special features of your museum.

Note:
Maximum number of characters: 800

What is a copyright notice?

Copyright Editor

After uploading the image you must fill out a copyright notice. This will be displayed below the image.

How can I edit the copyright notice?

Window to edit copyright notice

Click in the green dotted area. A window will open in which you can edit the copyright notice.
Once you have clicked on the pen icon, you can change the text. Then click the save icon to save the change.

Note:
Maximum number of characters: 35

What is a picture caption?

Edit Picture Caption

You have the opportunity to explain the picture in a few words.

Note:
Maximum number of characters: 35

How can I edit the picture caption?

Window to edit copyright notice

Click in the green dotted area. A window will open in which you can edit the caption.
If you have clicked on the pen icon, you can change the text. Then click on the save icon to save the change.

What should the pictures be like?

Search result and detail page: View Optimal / Not Optimal

File format and size

Pay attention to the correct format: jpg, jpeg, png, gif, svg.
To keep loading times low, a maximum image size of 300 KB is recommended.


Visitor info > Profile Picture

In order to make your museum optimally visible in the search results, we recommend the 4:3 landscape format.
On the detail page of your museum, the image is displayed in its original format.

Format 4:3
Museum and exhibition galleries: View Optimal / Not Optimal

Visitor Info > Museum Pictures / Museum Gallery

A landscape format with a ratio of 4:3 is optimal.
If your image does not have this format, our system automatically adds a grey frame.

Format 4:3
format specifications

Exhibitions > Cover picture

The optimal image format for the cover image of your exhibition is 16:9 with 1200 px width.
In any case, the format of the title picture must be between 4:3 and 2:1.

Format 16:9
Museum and exhibition galleries: View Optimal / Not Optimal

Exhibitions > Exhibition Gallery

A landscape format with a ratio of 4:3 is optimal.
If your image does not have this format, our system automatically adds a grey frame.

Format 4:3

How do I upload a profile picture to ViMuseo?

Edit Picture Caption

Upload a representative image of your museum.
Click in the green dotted area. A window will open in which you can upload the picture. Click on "Upload new image" to open a path on your computer. Now select the desired picture and click on "open".

Note:

  1. Pay attention to the correct format: jpg, jpeg, png, gif, svg.
  2. To keep loading times low, a maximum image size of 300 KB is recommended.

How can I change the profile picture?

Click in the green dotted area. A window will open in which you can upload the picture.
Click on "Upload picture" to open a path on your computer. Now select the desired picture and click on "open".

Note:

  1. Pay attention to the correct format: jpg, jpeg, png, gif, svg.
  2. To make your museum optimally visible in the search results, we recommend the 4:3 landscape format.
  3. In order to keep loading times low, we recommend a maximum image size of 300 KB.

How do I upload museum pictures to ViMuseo?

Editing area museum pictures

Show impressions from your museum - maximum six pictures.
Click in the green dotted area. A window will open in which you can upload the pictures.

If you click on "Upload new image", a path of your computer opens. Now select the desired picture and open it.

Fill in the input field for the copyright notice (see copyright notice).
Fill in the input field for the picture caption (see picture caption).

Note:

  1. Pay attention to the correct format: jpg, jpeg, png, gif, svg.
  2. In order to keep loading times low, we recommend a maximum image size of 300 KB.

How can I delete museum pictures?

Window to edit copyright notice

Click in the green dotted area. A window will open in which you can delete the images. Click on the delete icon to delete the image.

How can I present exhibits at ViMuseo?

Window to present exhibits at ViMuseo

Show what is in your museum and present your exhibits.
Click in the green dotted area. A window will open in which you can upload the pictures of your exhibits.

Click "Upload new image" to open a path on your computer. Now select the desired image and click "open".

Fill in the input field for the copyright notice (see copyright notice).
Fill in the input field for the picture caption (see picture caption).

"Select the object type"
When selecting an object category, you have the option of specifying detailed information about the exhibit.

"Other objects"
If the exhibit cannot be assigned to a predefined category, select this option. Keywords: Enter terms that describe the exhibit. With the help of these keywords your exhibit can be found in the search.

Editing Focal Points

Why are the focal points so important for your museum?

By selecting suitable focal points, the user is able to find your museum on the basis of his or her choice of interests. Example: If the user selects "Art", all museums in the desired area are displayed with the focus on Art.

How do I add focal points for my museum?

Click in the green dotted area. A window will open in which you can select the focal points of your museum.
After selecting the appropriate focal points, click on "Save".

Add contact data

What are the contact details for my museum entry?

The contact data serve for the localization of your museum and to contact visitors.

How do I add contact details for my museum?

Click in the green dotted area.
A window will open in which you can enter the data by clicking on the fields.

How do I edit my own contact information?

If you are logged in and move the mouse over your username at the top of the header, a menu will open.
Click on "Settings". Here you can enter and edit the data of the person who is responsible for entering and managing the information about your museum.
Of course, the data will only be used for communication with ViMuseo and will not be published.

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The entered username cannot be used because it already exists. Please choose another one. The username is too short. The user name must not contain any special characters or spaces and must have a minimum length of 5 characters. Error The data could not be saved. Support has been notified and will take care of the problem. The entered password cannot be used. The password must consist of at least 8 characters. Please fill in all mandatory fields The entered password cannot be used. The password must consist of at least 8 characters. The entered passwords do not match. Username cannot be used. Username cannot be used. Please enter a valid email address The username cannot be used. The user name must not contain any special characters or spaces and must have a minimum length of 5 characters. Please enter rating and click on stars You can only give a rating for a museum Please enter a name of the list This list already exists. Please enter a different name. Please enter a search term. Please enter your username The specified user name does not exist. An unknown error has occurred. Please try again.
If it still doesn't work, please send an email to support@vimuseo.com .
An email with further information about resetting your password has been sent to the saved email address. If this email did not arrive, please check your spam folder. Info The password has been changed. Info Please enter an error description. Please fill in all mandatory fields Visitor info > Museum pictures Please enter your email address. We will send you an email on how to create a new password. Do you really want to delete the image? You have exceeded the maximum number of characters. characters left The specified e-mail can not be used. Have you already an account and forgotten your password? (Go to the login and click on password forgotten) You have not assigned your museum to any focal point - this means that it cannot be found using the search function.
Please assign at least one of the four large categories to your museum!
Please enter copyright notice Select the object type Select country and enter postcode / city Name of the new list Do you really want to delete your account? Delete Visitor info > Museum gallery Error Do you want to delete the list and all entries on the list? Enter the name of the artwork Enter artist Enter year of origin Enter size Enter Material Enter epoch Enter image content Enter coloring Enter description Enter keywords Edit Here you can add more pictures for your museum.
Click on "Upload new image" to open a folder on your computer.
There you can select the desired picture.
Show what's in your museum and present your exhibits!
Click on "Upload new image" and a folder will open on your computer.
There you can select the desired picture.
Please enter at least one keyword Attention File type not allowed Search museum Zip not found Exhibition > Exhibition pictures Here you can insert pictures for your exhibition.
Click on "Upload new picture" to open a folder on your computer.
There you can select the desired picture.
Pictures > Exhibitions > Cover picture Do you really want to delete this exhibition? Aspect ratio must be between 4:3 and 2:1. Pictures > Exhibitions > Exhibition pictures