Logo
Cookies - We need your consent

We use cookies and other technologies (collectively "cookies") and use various third-party services. Some cookies are technically necessary for the functionality and to ensure the security and stability of our website ("necessary cookies"), while other, optional cookies help us to operate our website economically and to continuously improve it.

By clicking on "Accept all cookies", you also expressly consent to your data being transmitted to Google in the USA, for example, and processed there. According to the assessment of the European Court of Justice, there is currently no adequate level of data protection in the USA according to EU standards and in this respect we are also unable to provide suitable guarantees for the protection of your data in order to compensate for this deficit. Possible risks of data transfer to the USA for you are in particular that access by government agencies cannot be excluded and that your data could be processed for reasons of national security, law enforcement or for other purposes in the public interest of the USA, possibly without you being separately informed about this and without enforceable rights and effective legal remedies being available to you.

Details and all options can be found under "Individual cookie settings". You can also adjust these later at any time. Please also note our privacy policy.

Individual cookie settings
Cookie settings

Here you can allow or exclude tracking and analysis tools on our website.

The data collected through these services is used to ensure the technical performance of the website.

NameDomainValidityDescription
cookieconsentvimuseo.com365 DaysSet to hide the cookie banner after confirmation to use cookies.
PHPSESSIDvimuseo.com30 DaysThis session cookie is used to recognize/identify the user.
f37103a536f1e41ef1173f2fd7972d18vimuseo.com7 DaysRandomised presentation of which museums were informed in order to avoid a virtual tour

We use this data to provide additional features and to prevent bugs.

NameDomainValidityDescription
showiemsgvimuseo.com365 DaysA note, exclusively for users of Internet Explorer do not show again
VIRT_RUND_RUN_TIMEvimuseo.com365 DaysThe default playback time of an image in the slideshow.
ShopHinweisPopupvimuseo.com10 DaysSaves the status whether the notification window in the shop (vacation of the shop operator) should no longer be displayed
selectedLandvimuseo.com30 DaysSaves the last selection of the country in the search

We use this data to improve the performance of our websites and services.

NameDomainValidityDescription
_gat_gtag_vimuseo.com60 SecondsCertain data is only sent to Google Analytics once per minute at most. The cookie has a lifetime of one minute. As long as it is set, certain data transfers are blocked.
_gidvimuseo.com24 HoursYour domain (1st Party) Contains a randomly generated User ID. This ID enables Google Analytics to recognise returning users on this website and to merge data from previous visits.
_gavimuseo.com2 YearsContains a randomly generated User ID. This ID enables Google Analytics to recognise returning users on this website and to merge data from previous visits.
_pk_ses.vimuseo.com30 MinutesThis cookie stores a unique session ID.
_pk_id.vimuseo.com13 MonthMatomo: used to store a few details about the user such as the unique visitor ID
_pk_cvar.vimuseo.com30 MinutesMatomo: short lived cookies used to temporarily store data for the visit

For example, we use information about your previous purchases and your interactions with the Site to select content that is relevant to you. We may share this information and a customer identifier, such as device data, with third parties such as Facebook and Google. This allows us to show you relevant advertising on the websites and apps of third parties. We may also link this data across devices and process data about the advertisements shown (for example, whether you clicked on an ad and then purchased something). This helps us to measure the efficiency of our ads and simplifies our advertising billing.

NameDomainValidityDescription
UI.tradedoubler.com12 MonthUsed to register which ads are displayed to the user
BT.tradedoubler.com12 MonthBehavioural targeting is a feature that makes it possible to target ads to users with a specific browsing behaviour or interest. To support this, users are profiled when visiting Tradedoubler publisher sites. A user profile consists of about 20 weighted categories and is stored in a cookie
PI.tradedoubler.com12 MonthUsed to register which ads are displayed to the user.
History
No data available
Page is loading …

Ladebalken
EN

FAQs


1. Registration

1.1. Registration with ViMuseo

Registration form for museums

Register your museum with ViMuseo - free of charge:
https://vimuseo.com/partner_registration

ViMuseo checks the request and you will receive a link to the registration immediately. 
After you have assigned a password you will have free access to your backend "My ViMuseo".

1.2. Login

Menu Bar

In the upper area of our website you will find the button >Login.
Enter your user name and password there.

2. My ViMuseo

2.1. My ViMuseo

[[faq.tpl == Screenshot60-alt]]

If you move the mouse over your user name at the top of the header, a menu opens.
Click on "My ViMuseo" and the start page of your backend will open:

My Museums All museums you manage are displayed here.


Current view of your page See your current museum page from a visitor's point of view here.


New Museum Here you can add more museums.

See 2.3.


News Here we inform you about the newest functions of ViMuseo.

2.2. Edit visitor information

How information about a museum can be processed

Click on > edit to edit the contents of the selected museum.

In order to give visitors to your site as complete a picture of your museum as possible, the following content should be filled in completely:
- Profile picture of your museum
- Six more pictures showing the rooms of your museum (outside and inside)
- Info text
- Opening hours, Guided tours, Prices, Other
- Contact details
- Key areas
- Online visit
- Video

2.3. Manage further museums

Add new museum

If you are responsible for several museums, you can manage them under one account.
Click on > new museum under New Museum After filling out and sending the form, the data will be checked by a ViMuseo employee. Afterwards the museum appears at My Museums in your backend and can be edited by you.

2.4. Insert accommodation

[[faq.tpl == Screenshot61-alt]]

Are there accommodations near your museum that you would like to recommend to visitors from outside? Then you can add several accommodation options under "Accommodation". These are visible to visitors to your museum homepage under "Travel Info".
Open the "Accommodation" section in your museum area.

To add a new accommodation, click on "Add accommodation".
To edit an accommodation already entered, click on "Edit".
When you have added or changed all the content, the accommodation will receive a notification.
The accommodation can now register and claim the entry for itself.

2.5. ViMuseo - the portal for museum news

More and more people go to ViMuseo to find out news from the museum world.
So if there is something new from your museum, tell it on ViMuseo.
Add ViMuseo to your press distribution list and send us your press releases (PDF, Word or even as an email):
info@vimuseo.com

3. Texts

3.1. Insert texts

Editing Area

Click in the green-dashed area.
A window opens in which you can enter the texts.




The Museum:Present your museum to the users.
Opening hours:Enter all opening hours of your museum.
Guided tours:Inform visitors about guided tours in your museum.
Prices: Enter the entrance fees for your museum.
Other:Space to present other special features of your museum.
Note:
Maximum number of characters: 1500.

3.2. Copyright notice

Copyright Editor

After uploading the picture you have to fill in a copyright notice.
This is displayed below the image.

3.3. Edit copyright notice

Click in the green-dashed area.
A window opens in which you can edit the copyright notice.

Once you have clicked on the pencil icon, you can change the text.
Then click on the save icon to save the changes.

3.4. Picture caption

Enter the name of the exhibit.

Note:
Maximum number of characters: 35

3.5. Edit caption

Click in the green-dashed area.
A window opens in which you can edit the caption.

Once you have clicked on the pen icon, you can change the text.
Then click on the save icon to save the changes.

3.6. Translate texts

[[faq.tpl == Screenshot62-alt]]

ViMuseo is a worldwide platform. We provide the content in different languages. You can also present your museum in different languages.
If you insert the text in your specified standard language, you can have the texts automatically translated into English, French, Italian and Spanish.

To do this, click on "Translate text".
If you want to make changes to the translation, you can simply edit the respective text. Entries are accepted by clicking on "Save".

4. Images

4.1. Insert profile picture

Edit Picture Caption

Upload a representative picture of your museum, ideally an outdoor shot.
Click on "Edit profile picture" to open a window where you can upload the picture.

Click on > Upload image, a path of your computer will open.
Select the desired picture and click on open.

Note:

  1. Pay attention to the correct format: jpg, jpeg, png, gif, svg.
  2. To make your museum optimally visible in the search results, we recommend the 4:3 landscape format.
  3. To keep loading times low, we recommend a maximum image size of 300 KB.

Fill in the input field for the copyright notice ( .Copyright notice).
Fill in the input field for the caption ( Picture caption).

4.2. Change profile picture

Click in the green-dashed area.
A window opens in which you can upload a new picture.

The rest of the procedure is then like 4.1

4.3. Insert museum images

Editing area museum pictures

Show your museum from the outside, convey a feeling of the rooms from the inside - in a maximum of six pictures.
Click on the green dotted area at the top left.
A window will open in which you can upload the pictures.

The rest of the process is then like 4.1

4.4. Delete museum images

Window for editing the copyright notice

Click in the green-dashed area.
A window opens with the delete icon in the lower right corner to delete the image.

5. Onlinevisit

Open your museum in the digital world of ViMuseo and give your visitors a completely new view of your exhibits!
You can
- choose an individual background for each exhibit,
- create text panels and structure the online visit in departments and
- insert a separate audio file for each picture - whether with speech or with music, you decide



5.1. Images

[[faq.tpl == Screenshot48-alt]]

Click on Upload new picture, a path of your computer will open.
Select the desired images and click on open.
The images are now displayed in the table.

Edit images:
Picture info / Text: To publish a picture, copyright and picture info must be entered. You can differentiate between the type of object and other objects. Exchange image: To replace an image with another one, click on the corresponding image with the green dotted line, a path of your computer opens and you can select a new image.

[[faq.tpl == Screenshot64-alt]]

5.2. Text panel

[[faq.tpl == Screenshot49-alt]]

If you click Create New Text Panel, a window opens where you can insert and edit the texts.

Background color: Click on the color field to select a color for the background of the text box.
Editing in the editor: To give structure to the text, you can format it.
Select the desired text, choose headings, formats, color, etc.
To edit the text box again, click on the pen icon.



5.3. Background

[[faq.tpl == Screenshot50-alt]]

> Default Background: If you click on Change Default Background, a pop-up will open where you can choose a background that will be used for all content.

> Individual background: To select a different background for images or text panels, click on the background of the line of the corresponding content.

[[faq.tpl == Screenshot65-alt]]


5.4. Audio

[[faq.tpl == Screenshot51-alt]]

You can upload an individual audio file for each image and text panel.
To do so, click on the microphone icon in the line of the corresponding content. If you click on Upload audio file, a path of your computer will open. Select the desired file and click on open.



5.5. Functions

Set the sequence:By clicking on the cross icon you can change the order of the contents. Drag the line up or down as desired.
Show:By clicking on the eye icon you can decide whether or not the image or text panel is displayed in the online visit.
Delete:By clicking on trash icon you can delete the content of this line.
Preview:When you have inserted all contents, you can check the created exhibition in preview mode.
Publish:By clicking on the publish button, the online visit becomes visible on the detail page of your museum.
Selection function:You can select multiple rows to delete, show or hide them with one click.

5.6. Type of object and other objects

[[faq.tpl == Screenshot66-alt]]

>Type of the object
When selecting an object category, you have the option of entering detailed information about the exhibit.

>Other objects
If the exhibit cannot be assigned to a predefined category, select this option.
Keywords: Enter terms here that describe the exhibit. With the help of these keywords your exhibit can be found in the search.

6. Video

6.1. Insert videos

[[faq.tpl == Screenshot67-alt]]

Create a video of your museum.
 Walk through the rooms and tell something about your museum, your exhibits or even your employees - give the audience a personal insight into your museum!


Then open the "Videos" section in your museum area.

Click on "Select video", a path of your computer opens.
Now select the desired video and click on open.
You can select several videos. When you click on "Upload video", the files are uploaded and processed.

[[faq.tpl == Screenshot33-alt]]

Note:

  1. Make sure you use the correct format: mp4; mov; mpeg2; 264; 3g2; 3gp; divx; h264; m4v; mpe; mpeg; mpg; mpe
  2. The conversion can take several minutes. 
Until the conversion is complete, the video will not be displayed on the website.
  3. After the conversion is complete, click on the eye to publish the video.
> publishPublication of the video on ViMuseo
> deleteDeletion of the video
> hideVideo is no longer publicly visible

7. Other

7.1 Focal points

Focal points

You categorise your museum by entering certain focal points, thus enabling users to find your museum more quickly if it matches their interests.
Example: If the user selects "Craft", all museums with the focus "Craft" within the radius set by the user are displayed.

Click in the green-dashed area.
A window will open in which you can select the main focus of your museum.
After selecting suitable focal points, click on >save.

7.2. Settings

If you move the mouse over your user name at the top of the header, a menu opens.
Click on "Settings".
Here you can enter and edit the data of the person responsible for entering and managing information about your museum.
Of course the data is only used for communication with ViMuseo and will not be published.

8. Exhibitions

8.1. Create exhibition

[[faq.tpl == Screenshot68-alt]]

To publish an exhibition on ViMuseo you have to be registered and logged in.
Then open the tab "Exhibitions" in your backend.
On the right side you can create a new exhibition by clicking on >New Exhibition.

When you have inserted all contents, you can check the created exhibition in preview mode.

> editTo edit the exhibition
> saveTo save the exhibition (The exhibition is not yet published)
> publishTo publish the exhibition on ViMuseo
> deleteTo delete the exhibition
> hideExhibition no longer visible to the public

Text: Click in the green-dashed area.
A window opens in which you can enter the text.

Image: Click in the green-dashed area.
A window opens in which you can upload the image.

Click on > Upload Image, a path of your computer opens.
Now select the desired image and click on open.

Note:

  1. Pay attention to the correct format: jpg, jpeg, png, gif, svg
  2. Cover picture: 16:9 landscape format; other pictures 4:3 landscape format
  3. To keep loading times low, we recommend a maximum image size of 300 KB.

8.2. Edit exhibition

[[faq.tpl == Screenshot69-alt]]

Open the "Exhibitions" section in your museum area.
Here you can see all the exhibitions you have created in a table.
Deleting the exhibition

> CoverSelected cover picture for this exhibition
> PeriodSelected period for this exhibition
> StatusCurrent status of the exhibition on the platform (for more information on the status, see "Explanation of the signs")
> DisplayClick on the eye to publish or hide the exhibition
> EditEditing the exhibition
> DeleteDeleting the exhibition

9. Shop

9.1. Shop Opening

[[faq.tpl == Screenshot34-alt]]

The shop is immediately available to you in your personal backend - you do not need to install any software on your computer.
There are no provision, installation, maintenance or running costs.
ViMuseo only receives a commission of 5% if a product is sold in your online shop (see details here).
Conditions/ terms of payment)
There is no runtime, you can close the shop at any time.

Then click on >Shop in your backend.
Fill out the form.

9.2. Settings

[[faq.tpl == Screenshot35-alt]]

Start

Here you can write a welcome text for your future customers, which will be displayed on the homepage of your shop.

Delivery options

You have the possibility to choose from various delivery options.

>Free of chargeThere are no shipping costs for the customer:
Your settings: Select "free of charge".
>Fixed priceFor the customer, the same shipping costs apply regardless of the quantity ordered:
Your settings: Select "Fixed price".
> By weightFor the customer, shipping costs are incurred according to the total weight of the order.
Your settings: Select "weight".
You can now enter the desired shipping costs for a defined weight scale.
With +add more graduations you can add more graduations.
When you create a product, you must enter a weight.
The system will then automatically calculate the total weight of an order.
> Optional supplement for special formatsThe customer will incur additional costs for orders in a special format.
Your settings: Select "optional special allowance".
For products that are shipped with a special format, you can enter a shipping cost price here.
You can activate the special bonus individually for each product.
[[faq.tpl == Screenshot36-alt]]

Payment methods

You can offer the following payment options in your shop:

  • Prepayment
  • Bill
  • Paypal
  • Cash on delivery
  • Direct debit

9.3. Legal texts

[[faq.tpl == Screenshot36-alt]]

In order to publish your shop at ViMuseo, all legal requirements must be fulfilled.

Editing in the editor:
Enter the text in the editor.
To give the text a structure, you can format it.
Select the desired text and go to "Formats" and choose headlines, formats etc.

  • GTC
  • Revocation instruction
  • Data protection
  • Imprint

9.4. Invoices / Delivery notes

Specify a prefix and the number of digits for all outgoing documents.

The invoice is automatically generated and sent to the customer with the order confirmation.
The delivery note and the invoice can be downloaded in the backend under order details.

9.5. Categories

[[faq.tpl == Screenshot37-alt]]

You can edit categories under the "Products" section.
We have already set some categories for you as standard.
You can hide categories if they do not correspond to your offer.

A description text can be entered for each category. Open the arrow next to the desired category and click on - edit.

With +New Category you can create new categories.

  • Create
  • Rename
  • Delete
  • Hide

9.6. Products

[[faq.tpl == Screenshot38-alt]]

In order to add a product to your shop, you must click on >Edit products in the category where the product should be listed.
Now click on +New Product.

Text: Click in the green-dashed area.
A window opens in which you can enter the text.

Picture: Click in the green-dashed area.
A window opens in which you can upload the picture.

Click on > Upload Image, a path of your computer opens.
Now select the desired image and click on open.

Note:

  1. Pay attention to the correct format: jpg, jpeg, png, gif, svg.
  2. 4:3 landscape format
  3. To keep loading times low, we recommend a maximum image size of 300 KB.

Fill in the input field for the copyright notice ( .Copyright notice).
Fill in the input field for the caption ( Picture caption).

DescriptionProduct name
Short descriptionShort info text about the product
DescriptionDetailed description of the product
Item numberTo categorize the products
WeightTo the shipping cost calculation. (Must only be entered if "Weight" was selected in the shipping options)
PriceNet price of the article
VAT (value added tax)Choosing the right VAT rate
DescriptionInformation such as product size, material, etc.
Assign additional categoriesThe product should also be displayed in other categories? Then select the preferred categories.

9.7. Product overview

[[faq.tpl == Screenshot55-alt]]

You can find an overview of all products under >Products - Menu: All Products.
Here you can see all used article numbers, products and categories.

Active productsAll products that can be displayed in your online shop
Inactive productsProducts that are filled in but not activated
Deleted productsAll products that have been deleted.
Note: The article numbers cannot be used for other products.

9.8. Book Shop

ALT

When you have filled in all information completely, you can order the shop with payment. Check the billing address and choose between invoice and direct debit. Click on >Order subject to payment to book the shop.

Note: The shop is not yet published. You can either publish the shop immediately, or later in the settings see 7.12

9.9. Received orders

[[faq.tpl == Screenshot39-alt]]

Overview of all received orders that have not yet been processed.
Table can be sorted as desired.
Edit open purchase orders:

Left section:Overview of the order details
Right section:For internal processing
Add notes:Adding notes

Edit order:

Cancel order:The order has been cancelled before payment and shipment.
Activate the checkbox, save - the order is moved to the folder "cancelled orders".
Receive payment:Check the box after receiving the invoice amount. The status in the overview changes accordingly.
Order shippedTick after shipping the order. The order will be moved to the folder "completed orders".

9.10. Completed orders

[[faq.tpl == Screenshot40-alt]]

Overview of all completed orders.
Table can be sorted as desired.

Overview of the order.
Invoice and delivery note can be downloaded.

Create credit note: If an already paid invoice was cancelled, a credit note can be created for this invoice amount.
If you click on + Create credit note, the credit note area opens.

To create the credit note, click on the button "Create credit note".

The credit note for the invoice can be viewed under "Files for order".

To send the credit note to the customer, click the button "Send credit note by mail" and confirm.

Partial credit note: Follows.

9.11. Canceled orders

Overview of all orders that were cancelled after receipt of order.
Edit canceled orders.

Invoice and delivery note can be downloaded again.

Activate order: Remove the check mark for "Order cancelled" by clicking on it, click on save.

The order is moved to the folder "open orders".
If the order is edited before saving, it will be moved to the corresponding folder after saving.

9.12. Customers

Overview of all customers who have placed orders via the online shop

9.13. Activate/Deactivate shop

Activate Shop:Publish your shop on ViMuseo.
Deactivate Shop:Deactivate your shop so that it is no longer visible to customers on ViMuseo.
Holidays:If your museum is closed for a certain period of time and you cannot process the orders directly, but you want your shop to remain open to customers.
When a customer orders something in your shop, he or she will be notified that the order will be processed at a later date.

9.14. Settings - My Shops

Move the mouse over your user name at the top of the header to open a menu.
Click on "Settings".
Under the tab "My shops" you can make settings in your museum shop or ticket shop.

Company data

Enter your billing address here.
> Billing address
If the billing address differs from the company address, please enter the corresponding information here.
The commission invoice from ViMuseo will be sent to this address.

> Your mail address for the communication between your museum shop and your customers.
This mail address will be used as sender address in the communication with your museum shop customers / ticket shop customers.

> Logo
Upload your museum's logo here.
This will appear on your tickets and on the invoice to your shop customers.

Payment method

Currently you pay the commission for ViMuseo by bank transfer.

Invoice

All invoices from ViMuseo to your museum can be downloaded here.

Order data processing contract

Here you can see the order data processing contract accepted during the creation of the shop.

10.. Ticketing

[[faq.tpl == Screenshot70-alt]]

The ticketing system is immediately available to you in your personal backend - you do not need to install any software on your computer.
There are no deployment, installation, maintenance or running costs.
ViMuseo only receives a commission of 3% per ticket sold if your ticket is chargeable.
Therefore, if your ticket is free of charge, there are no costs for your museum. (see details here
Conditions/ Terms of payment)
There is no runtime, you can deactivate ticketing at any time.

Requirements: To be able to sell tickets online via ViMuseo, you need to set up and publish an online shop. Info about this here: Shop

10.1. Select ticket type

After clicking on >Create Ticket you can choose between five different ticket types.

Ticket Classic:Tickets that your visitors can buy and choose the day of their visit.
Day pass:Tickets where your visitors have to specify the day of their visit at the time of purchase.
Hourly ticket:When purchasing the ticket, your visitor chooses the day with the exact time of his visit.
Free tickets:Admission to your museum is free and your visitor can book an appointment to visit.
Ticket booking online/payment on site:Your visitor can order the ticket(s) online and pay for them on site at the museum via your cash register system.

Select the desired ticket type and click on >more.

10.2. Ticket Classic - create

To activate a ticket type, check the box next to the preferred ticket type.
Fill in the fields.

Description (short):brief textual description
Description (long):Space for a detailed description
Price:Enter the price for the ticket
Item number:Each ticket needs a unique article number

Click on >Save to publish the tickets in your online shop.

10.3. Day tickets - create

To activate a ticket type, check the box next to the desired ticket type.
Fill in the fields.

Description (short):brief textual description
Description (long):Space for a detailed description
Price:Enter the price for the ticket
Item number:Each ticket needs a unique article number

Add opening hours:
Here you can choose on which days your museum is generally closed.
No day tickets can be sold for these days.

Add holidays/closed days:
In the calendar you can select additional days, such as public holidays, on which your museum is closed. No day tickets can be sold for these days.
All selected closing days are displayed on the right side.

You can delete a closing day by clicking on the cross next to the date.

Click on >Save to publish the tickets in your online shop.

10.4. Hourly ticket - create

To offer hourly tickets, add the following information in the settings under "Opening hours". You will find a detailed explanation underVisitor restrictions


Description (short):Short description of the content
Description (long)Space for a detailed description
Price:Enter the price for the ticket
Item number:Each ticket needs a unique item number

Click >Save to publish the tickets in your online shop.

10.5. Add more ticket types

[[faq.tpl == Screenshot53-alt]][[faq.tpl == Screenshot54-alt]]

If the predefined ticket types are not sufficient for you, you can create individual ticket types by clicking on >Add more ticket types.
Fill in all fields

Description:Name of the tickets
Description (short):brief textual description
Description (long):Space for a detailed description
Price:Enter the price for the ticket
Item number:Each ticket needs a unique article number
Ticket for several people:The ticket should be valid for groups of people? With this setting you can enter the number of people at the entrance control.

10.6. Free tickets

To offer free tickets, add the following information in the settings under "Opening hours". You can find a detailed explanation underVisitor restrictions

10.7. Ticket booking online / payment on site

To offer the option "Ticket booking online / Payment on site", add the following information in the settings under "Opening hours". You can find a detailed explanation underVisitor restrictions

10.8. Visitor restrictions

You can enter the maximum number of visitors allowed in your museum per visit period.

OpeningOpening time of your museum
ClosureClosing time of your museum
Time period for the visit in minutesEnter the average visit time and the visit periods are automatically output.
Number of persons per visit periodEnter the maximum number of visitors allowed in your museum per visit period.
Entry interval in minutesWith an admission interval, the number of visitors to be admitted is better distributed. Our system automatically calculates the maximum number of tickets available per interval.
Closed days during the weekTickets cannot be purchased on these days.
Public holidays/closed days in the yearTickets cannot be purchased on these days

Click on >save to save the data.

Contact data collection

If the contact details of all visitors are to be recorded automatically when tickets are purchased, activate the "Record contact details" selection.

10.10. Voucher - create

To activate a voucher, check the box for the desired ticket type.
Fill in the fields.

Description (short):brief textual description
Description (long):Space for a detailed description
Price:Enter the price for the voucher
Item number:Each voucher needs a unique article number

Click on >Save to publish the vouchers in your online store.

Add more voucher types

see 8.4.

10.11. Bar code

Under Settings - Ticketing you can choose how you want to enter the tickets at the entrance.

- Barcode: For the admission control at the PC.

Note:

Older scanners may not be able to scan the barcode on the smartphone.

- QR Code: For the entrance control on the smartphone/tablet.

10.12. Access for employees

Here you can create limited accesses for your employees.
Under Settings - Ticketing you can choose between different accesses.

Note:

User name and password are assigned automatically and cannot be changed.
Access control:Activates access for a page with the function "Access control".
Access exit control:Activates access to a page with the " Exit control " function.
Access entry and exit control:Activates the access for one side with both functions "entry and exit control".

10.13. Entry control

[[faq.tpl == Screenshot71-alt]]

Ticket inspection:
Scanning of the bar- or QR-code
Manual entry of the control number

Visitor numbers:
Visitors so far: Number of all visitors on this day
Current visitors: Number of visitors currently in the museum

Messages:
There are several reasons why entry is not automatically allowed.
You can still allow admission here by clicking on "Allow admission anyway".

Group and family ticket:
To be able to record the exact number of visitors, you should enter the number of visitors who enter the museum with a ticket after entering the control number.

10.14. Exit control

[[faq.tpl == Screenshot72-alt]]

Person leaving the museum: To record the exact number of visitors to the museum, you should record each person leaving the museum.
Or enter a concrete number: If several people leave the museum at the same time, you can enter the concrete number here and confirm.

Number of visitors:
Visitors so far: Number of all visitors on this day
Current visitors: Number of visitors currently in the museum

10.15. Entry-/Exit control

Here you will find the functions intake control and exhaust control on one page.
See 10.13. Entry control, 10.14. Exit control

10.16. Edit orders

By clicking on >Edit orders you will be directed to the "Open orders" area.
Here you can see all incoming orders.
After you confirm the receipt of the payment under >Edit, the customer will receive the tickets as PDF attached to the payment confirmation email.

You can find a detailed explanation here: Orders

10.17. Sales

Here you will find an overview of all tickets sold.
Select a desired period. Under >Details you will find all details of the buyer's order.

Registration for tourism organisations

1.1. Registration with ViMuseo

[[faq.tpl == Screenshot31-alt]]

Register your museum with ViMuseo - free of charge:
https://vimuseo.com/partner_registration

ViMuseo checks the request and you will receive a link to the registration immediately. 
After you have assigned a password you will have free access to your backend "My ViMuseo".

1.2. Login

Menu Bar

In the upper area of our website you will find the button >Login.
Enter your user name and password there.

ViMuseo for tourism organisations

2.1. Define postal code area

[[faq.tpl == Screenshot41-alt]]

Enter the postal codes of your area. 
All museums from this area will automatically be listed on the page of your region/city.

2.2. Create city/region

[[faq.tpl == Screenshot42-alt]]

To have your city/region appear on ViMuseo, click on >create.

2.3. Edit city/region

[[faq.tpl == Screenshot44-alt]]

Text:
Click in the green-dashed area.
A window opens in which you can enter the text.


Image:
Click in the green-dashed area.

A window opens in which you can upload the image.
Click on > Upload Image, a path of your computer opens.
Now select the desired image and click on open.

Note:

  • Pay attention to the correct format: jpg, jpeg, png, gif, svg.
  • 4:3 landscape format
  • To keep loading times low, we recommend a maximum image size of 300 KB.

Fill in the input field for the copyright notice ( .Copyright notice).
Fill in the input field for the caption ( Picture caption).

2.4. Create museum night

[[faq.tpl == Screenshot43-alt]]

To create a museum night for your region, click on >Add Museum Night.
Now fill in all fields and click on save.

2.5. Video

[[faq.tpl == Screenshot67-alt]]

To add videos from your city/region, open the "Videos" section.

Click on "Select video", a path of your computer opens.
Now select the desired video and click on open.
You can select several videos. When you click on "Upload video", the files are uploaded and processed.

Note:

  1. Make sure you use the correct format: mp4; mov; mpeg2; 264; 3g2; 3gp; divx; h264; m4v; mpe; mpeg; mpg; mpe
  2. The conversion may take several minutes. 
As long as the conversion is not completed, the video will not be displayed on the website.
  3. After the conversion is complete, click on the eye to publish the video.
> publishPublication of the video on ViMuseo
> deleteDeletion of the video
> hideVideo is no longer publicly visible

2.6. Insert accommodation

[[faq.tpl == Screenshot61-alt]]

Are there accommodations in the city/region that you would like to recommend to visitors from outside? Then you can add several accommodation options under "Accommodation". These are visible to visitors to your page under "Travel Info".
Open the "Accommodation" section.

To create a new accommodation, click on "Add accommodation".
To edit an accommodation already entered, click on "Edit".
When you have added or changed all contents, the accommodation will receive a notification.
The accommodation can now register and enter all data itself.

Registration for cultural tour operators

1.1. Registration with ViMuseo

[[faq.tpl == Screenshot32-alt]]

Register your museum with ViMuseo - free of charge:
https://vimuseo.com/partner_registration

ViMuseo checks the request and you will receive a link to the registration immediately. 
After you have assigned a password you will have free access to your backend "My ViMuseo".

1.2. Login

Menu Bar

In the upper area of our website you will find the button >Login.
Enter your user name and password there.

ViMuseo for cultural tour operators

2.1. My profile

[[faq.tpl == Screenshot46-alt]]

Present your business with images, videos and text.

About:
Include information, logo, contact options for interested users.

Contact details:
For internal communication with ViMuseo only.

2.2. Video for your company

[[faq.tpl == Screenshot67-alt]]

Present your company on ViMuseo not only with text and pictures, but also by video.
Under >My Profile - About you can add videos of your company.
Click on >Insert video to open a new page.

Click on "Select video" to open the path of your computer.
Now select the desired video and click on open.

Note:

  1. Make sure you use the correct format: mp4; mov; mpeg2; 264; 3g2; 3gp; divx; h264; m4v; mpe; mpeg; mpg; mpe
  2. The conversion may take several minutes. 
As long as the conversion is not completed, the video will not be displayed on the website.
  3. After the conversion is complete, click on the eye to publish the video.
> publishPublication of the video on ViMuseo
> deleteDeletion of the video
> hideVideo no longer publicly visible

2.3. Create offer

[[faq.tpl == Screenshot45-alt]]

To create an offer, click on >New offer.

First step:Select the type of your offer:
1. accommodation
2. complete travel package
Step two:Select the country and the postal code area in which your offer should be displayed.
Step three:Select whether you want your offer to be displayed only at certain museums or at all museums in the selected area.

2.4. Edit offer

[[faq.tpl == Screenshot73-alt]]
editTo edit the offer
PublishTo publish the offer on ViMuseo
HideSo that the offer is no longer publicly visible on ViMuseo
DeleteTo delete the offer

Text:
Click in the green-dashed area.
A window opens in which you can enter the text.

Image:
Click in the green-dashed area.
A window opens in which you can upload the image.

Click on > Upload Image, a path of your computer opens. Now select the desired image and click on open.

Note:

  1. Pay attention to the correct format: jpg, jpeg, png, gif, svg.
  2. 16:9 landscape format
  3. To keep loading times low, we recommend a maximum image size of 300 KB.

Fill in the input field for the copyright notice ( .Copyright notice).
Fill in the input field for the caption ( Picture caption).

2.5. Video - Offer

ViMuseo connects you directly with a target group interested in culture and travel.
So the more attractive you present your offers, the more interest you generate.
Therefore, in addition to text and images, you can also enhance each of your offers with a video.
The rest of the process is analogous 2.2.

Insert the ViMuseo logo with link on your website

Variant 1: Copy HTML Code

  • Copy the HTML code below
  • Insert it in the place on your website where you would like the ViMuseo logo to be placed.
  • If you are using a CMS, you must switch to HTML mode in the editor to be able to insert the code.
<a target="_blank" href="https://vimuseo.com"> <img src="https://vimuseo.com/images/vimuseo-logo-en.jpg" style="border:none; width:250px; height:86px; padding:0; margin:0px;"> </a>

Variant 2: Download logo and insert directly

  • Click with the right mouse button on the logo below and select "Save graphic as".
  • Log in to your CMS system and open the desired place in edit mode.
  • You can now upload and paste the image directly to your website and link it there to: https://vimuseo.com
ViMuseo Logo Download image

Deutsch
English
Español
Français
Italiano